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Our Customer Promise

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When you buy your car over the internet with Creditplus we recognize the trust that you have in our expertise to find you a reliable car. As a true service provider, we make sure your car is at the right price and clear from any existing car finance or previous insurance claims.

All cars purchased directly through Creditplus come with a 7 day Customer Promise. This means you can be assured of the quality of your car.

When you purchase a car without seeing it, this is known as a distance sale. As a consumer you are entitled to a 7 day return policy if there are any faults with the car that are not corrected, or the car sold to you is not as described.


Customer Service Promise:

  • Comprehensive warranty
  • 7 day return policy
  • Your car is delivered direct to your door
  • Protection under our Consumer Credit License (CCL)
  • The car supplied will be in a condition commensurate with its age and mileage,Creditplus carry out a Pre Delivery Inspection
  • It is the customers responsibility to notify Creditplus of any issues with the car prior to signing acceptance of the vehicle. You are able to fully inspect the car on delivery and also if needed carry out a test drive.

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