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Our Customer Promise

What Happens If I Buy A Car Over The Internet

With a database of over 60,000 cars to choose from, or the choice of nominating your own dealer we can make sure your vehicle is at the right price and is clear from any existing finance or previous insurance claims.

All vehicles purchased directly from Creditplus come with our Customer Promise which means you can be assured of a quality vehicle every time.Our Customer Promise

  • - Comprehensive warranty
  • - 7 day return policy
  • - Vehicle is delivered direct to your door
  • - Protection under our Consumer Credit License (CCL)
  • - The vehicle supplied will be in a condition commensurate with its age and mileage, Creditplus carry out a Pre Delivery Inspection
  • - It is the customers responsibility to notify creditplus of any issues with the vehicle prior to signing acceptance of the vehicle. You are able to fully inspect the vehicle on delivery and also if needed carry out a test drive.

How it works;

1When you purchase a vehicle without seeing the car or van this is known as a distance sale, you have consumer rights which entitle you to a 7 day return policy if there are any faults with the vehicle that are not corrected.

2Check out our car valuation and review sections this will help you decide on the right car or van for you, plus give you a good idea of what your current car is worth if you are thinking of part exchanging.

3Apply online completing the application accurately, our underwriters are sympathetic to impaired credit and will find the best deal for you, however leaving out addresses were you have had previous credit problems will not help.

4We check over 30 different lenders so there is no need to continue shopping for as loan, multiple applications for finance can work against you as every loan provider will run a credit search making you look “credit hungry.”

5Our Vehicle experts can assist you with any further information on the reliability of your vehicle choice and it’s nearest competitor options.

6If you need to understand running costs - from Road fund licence to how safe your car will be ask our vehicle experts or follow these links



Refused before? We can helpBeen refused before?
CCJ's? We can helpCCJ's?
Mortgage arrears? We can helpMortgage Arrears?
No credit history? We can helpNo credit history?
Self employed? We can helpSelf employed?
No problem with Creditplus
If we can't find you a loan, no one can.
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Whichdeal Limited trading as Creditplus is authorised and regulated by the Financial Services Authority.
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