Let Creditplus Deal with the Hassle of Buying a Used Car

Mar 4 2010

A recent survey conducted by Consumer Direct, a government run organisation, has revealed that the 2009 top consumer complaint was ‘Second hand cars purchased from independent dealers’ with 50,790 complaints made. Franchised dealers are also in the top 10 list in 7th position with 14,693 consumers complaining about traders.

This large amount of complaints has left a lot of consumers worried about finding their next car, whether it’s from a franchise or an independent dealer. This is why Creditplus offers a complete arm chair service for their customers, taking the stress out of buying a used car.

Many people don’t feel like they know enough about buying a car and this leaves consumers feeling vulnerable. It can be a stressful period finding the perfect car and with second hand car dealers and franchise dealers letting the public down, it can be a worrying time for someone looking for a used car.

This is why many people have started to turn to independent companies who can find the best possible cars for consumers, at the most reasonable prices. Creditplus offers a simple three step solution to take the hassle out of find a used car.

Step 1: They compare a wide rage of lenders finding the best car loan available, saving consumer’s time, effort and money when securing finance for a new vehicle.

Step 2: They help you to find your perfect car by using a database of vehicles, searching through a large network of dealers, or by finding an independent source.

Step 3: The car is delivered to the new owner’s home or place of work.

It is this simple formula which has given Creditplus a customer satisfaction rate of 94% helping to keep consumers happy by taking away the stress of dealing with car dealers.

As a whole consumer complaints were actually down by 2.8% (24,480) between 2008 and 2009 which is a positive sign for consumers and Consumer Direct. The top 10 Consumer complaints in 2009 were:

1. Second hand cars purchased from independent dealers - 50,790
2. TVs - 22,184
3. Mobile Phones (service agreements) - 22,172
4. Mobile Phones (hardware) - 18,470
5. Lap-tops, notebooks and tablet PCs - 17,611
6. Car repairs and servicing from independent garages - 16,387
7. Second hand cars purchased from franchise dealers - 14,693
8. Upholstered furniture - 14,457
9. Women’s clothing - 14,201
10. Telephone services (land line) - 11,631

Total amount of complaints in 2009 - 849,827

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