Loan Administrator

Operations
Job Details
Our Role

Buying a new car is exciting, but it can have its complications. We’re here to make life easier for our customers by keeping things simple. Every customer we work with is looking for us to provide support in their new purchase, whether it’s sourcing the finance only or supporting them through the entire journey to delivery of their car. Our aim is to do this as quickly and hassle-free as possible for them.

As a Pre-Underwriting Assistant, you'll be tasked with assessing customer applications, ensuring all requisite details are received prior to gaining the best possible acceptance from our panel of lenders for the customer.   

Our aim is to find the customer the best possible deal and build relationships that ensure they come back for their next car in the future.

You'll do this by working closely with external partners and our dedicated support teams to ensure the best possible service is provided.

About You

We’re looking for a focused & charismatic individual with the ability to engage with clients, partners & colleagues at all levels.

You won’t need to have previous experience in Finance or even the Motor Trade. (Our Training Academy will ensure you’re given the best platform to be a success). What’s important is that you’re customer & success-focused, willing to work hard to achieve both yours and the business’ goals. 

To be successful in this role, you would need to describe yourself as: 

  • An excellent communicator, both over the phone & in writing.
  • Highly organised.
  • Able to work independently and as part of a team.
  • Able to work under pressure.

Attention to detail is key; you will need to pick up the smallest of errors such as spelling mistakes and numerical inconsistencies. 

What Will You Do?

As a Pre-Underwriting Assistant, you will be responsible for progressing new customer applications & gaining an acceptance with the best possible lender for our customer before providing this to the sales team. 

 

  • To understand the individual Lenders underwriting requirements.
  • Review Applications to ensure all required information is completed before passing this to the Sales team.
  • Manage daily customer applications, while staying on top of your workflow.
  • Comprehensive updating of the internal web-based CRM system.
  • Contact Lenders to negotiate loan acceptances
  • Manage a high level of workflow and leads.
  • Deliver a consistent number of Accepted leads per week
  • Take a proactive approach to your own day and performance
  • Work towards fixed weekly metric KPIs
What Will You Get?

Our academy training course will help you learn how to achieve in your first few weeks, as well as providing you with further training throughout your career with us.

We know that the key to our success is our people, that’s why Creditplus not only offers a competitive salary structure but alongside this we have numerous additional benefits to offer you:


30 Days Leave Per Year.
Pension Plan.
Personal Growth Time Allocation.
Seminar / Event Allowance.
Onsite Gym.
Staff Discounts.
Regular Social Events.
Car Care Package.
Working Hours

This opportunity is available on a full-time (40 hours per week). Flexible patterns will be considered for the right candidate.

About Us

In a nutshell, we make it easy to get your car & finance online. That's been our mission since 2004 and we're just getting started. Thousands of UK drivers each year pick Creditplus to compare personalised finance offers, find quality cars, deliver to their door, and provide services that make ownership hassle-free.

Creditplus are experienced. But we haven't lost our innovative edge, and we strive to find new ways that make our customer's lives easier. We’re always focused on being the best. But what makes us the best? Our friendly, knowledgeable, and efficient people. That's the plus.


Recruitment privacy policy

By providing your Curriculum Vitae you have agreed that the information contained in this may be used by Creditplus to confirm references, verify educational background, and for any other purpose regarding your application and our recruitment requirements. You agree that your personal details may be held, processed and disclosed to third parties, both electronically and manually, by Creditplus or affiliates for purposes which include Creditplus administration and management of its employees, prospective employees and our business and for compliance with applicable procedures, laws and regulations to which Creditplus is subject, and for the purposes of obtaining confidential feedback from you on the recruitment system process for purposes of future system improvement.

In terms of the Data Protection Act 2018 and General Data Protection Regulation you are entitled to a copy of certain personal data held by us whether in manual records or on computer on submission of a written request. If your application is unsuccessful, Creditplus may hold your application and the information contained therein for up to 12 months.