If you've made an application and want to access your customer area, you will have received an SMS with information on creating your account. If you have created an account visit quickdeal.creditplus.co.uk/login. If you have not received an SMS please call 0333 6000 290.

If you're a Creditplus customer and would like to update the information that you provided in your initial application, you can either call or email your customer consultant. Alternatively call us on 0333 6000 290 and we will get your details updated accordingly.

Certain loan agreements for example PCP, provide the option to upgrade your vehicle at the end of the agreement. If your loan does not provide this option, you will be required to settle your existing agreement first, and we can then look into refinancing a new vehicle for you. It some cases, if you purchase the car at the end of the agreement, you can then use it as Part-exchange towards a new vehicle.

If you've taken out a finance agreement on a vehicle that you now wish to change, you'll need to contact us to obtain a settlement figure. This amount will be a full and final figure, including any potential charges that you may incur. Once the settlement figure has been paid, we can then look at arranging a new finance package for your desired vehicle.

We have a wide range of vehicle protection packages including Car Warranty and RTI Gap Insurance.  If you would like to discuss the different options available, simply call us on 0333 6000 290.

If you wish to end your finance agreement before the end of your contract, you will be required to pay a settlement figure. This will include the remaining sum owed, and any potential charges that you may incur. For more information on ending your agreement early, please call us on 0333 6000 290.

It’s important our records are up to date with your current details, in case we need to contact you regarding your agreement. Therefore, you should inform us of changes to your personal information including your contact details and your address. If your financial circumstances change - for example if you become unemployed and you are struggling to make your monthly repayments, we recommended you contact us on 0333 6000 290. and explain the situation. This will help us to anticipate missed payments, and we may even be able to help you over the short term.