Our application process can be very simple, but sometimes you may have questions because of your individual circumstances. We’ve compiled the most commonly asked questions surrounding your car finance application, so that you can find a quick and easy answer.
When you make your application for car finance, you’ll need to sign some documents and provide us with some proofs. Your Customer Advisor will be able to take you through what documents you’ll need to send to us, but if you're still unsure, we’ve compiled some key questions surrounding car finance documents to take a look at.
We're able to process joint car finance applications. If you're unsure about how the process differs from a normal application, or want to know more about how it works, visit our dedicated joint applications help section. In some circumstances, such as if you have little credit history, we may require you have a guarantor on your car finance application. To find out what this means, and how it affects your application, please read the most popular Q&As relating to car finance guarantors here.
We’ve tried to make the car finance application process as easy as possible for our customers, but we understand that sometimes you need to know a little more. We’ve answered the most commonly asked questions around car finance applications and the process in our Car Finance Application Process Help section.
If you require further assistance, our team of Customer Advisors are here to help. We're open six days a week - you can view our opening hours here - and we're more than happy to answer your questions.