Our application process can be very simple, but sometimes you may have questions because of your individual circumstances. We’ve compiled the most commonly asked questions surrounding your car finance application, so that you can find a quick and easy answer.
When you make your application for car finance, you’ll need to sign some documents and provide us with some proofs, such as identification and proof of income. Your Customer Advisor will be able to take you through what documents you’ll need to send to us, but if you're still unsure, we’ve compiled some key questions surrounding car finance documents to take a look at.
In this Section: Documents Licence
We're able to process joint car finance applications. If you're unsure about how the process differs from a normal application, or want to know more about how it works, visit our dedicated joint applications help section. In some circumstances, such as if you have little credit history, we may require you have a guarantor on your car finance application. To find out what this means, and how it affects your application, please read the most popular Q&As relating to car finance guarantors here.
In this Section: Joint Applications Guarantor
When applying for any finance product, you’ll be asked questions that go into some detail about your lifestyle. If you want to know more about how we're keeping your information safe and secure, read our commonly asked questions about privacy or our Privacy Policy.
In this Section: Privacy Data Protection Act
We’ve tried to make the car finance application process as easy as possible for our customers, but we understand that sometimes you need to know a little more. We’ve answered the most commonly asked questions around car finance applications and the process in our Car Finance Application Process Help section.
In this Section: Application Process Decision Time
If you require further assistance, our team of Customer Advisors are here to help. We're open six days a week - you can view our opening hours here - and we're more than happy to answer your questions.
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