What questions are asked about Creditplus online?

Approved by the Car Finance Advisory Board

We're keen to clarify all the queries surrounding our car finance agreements which appear online.

This page answers the questions which we find on other websites relating to Creditplus products and services. Should we be able to join in the conversation on the website, we will, however in most cases we are unable to respond directly.   

Do Creditplus charge administration fees?

We don't charge any administration fees for organising car finance. This means that if we help you to secure finance on your new vehicle you won't be charged an admin fee. However if you opt to use our vehicle delivery service, Creditplus reserves the right to charge an administration fee to cover the cost of sourcing a suitable vehicle or vetting an appropriate dealer.

The administration charge is kept to a minimum to cover logistical costs only. In the event of a cancelled order by the client, or the client changing supplier the administration fee will not be returned by Creditplus.

Creditplus also reserves the right to charge an administration fee of £25 if a customer requires payment from a lender within 24 hours of payout.

Full details on our terms and conditions

Is Creditplus a car finance broker?

Creditplus is a car finance broker, which means that we're able to offer an extensive range of financial products from our panel of finance lenders. As a responsible and ethical broker, we'll always try to find the best financial solution for our customers, and are fully regulated by the relevant financial authorities.

Published: 16/05/2016
Last Updated:31/01/2019
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If you require further assistance, our team of Customer Advisors are here to help. We're open six days a week - you can view our opening hours here - and we're more than happy to answer your questions.