We take our responsibility towards the well-being of our customers very seriously. As we're part of the financial services industry, we understand how vital it is to be vigilant in following our strong company values at all times. Our values underpin everything we do here as we consider it extremely important to protect and do the very best by our customers. Every member of the company shares the same moral values; we all work towards the shared goal of providing excellent customer service and helping our customers find the best possible deals on car finance.
>Below is a detailed insight into five of the values our business is molded around.
Providing a service which is transparent, honest and fair for everyone is key in our company values. We strive to do right by our customers and believe that our company’s integrity is built on lasting, sustainable principles.
We all work efficiently and effectively to provide an excellent service. Just as we take credit for our successes, we also take full responsibility for our failures, acting quickly to address issues in an understanding and professional manner. It’s only by making mistakes that we can make improvements and continuously develop the service we provide.
Creditplus employees are extremely passionate about our business, our brand, and the products that we offer. We love every aspect of what we do and want our customers to feel the same. We have the power to help thousands of people by finding and financing cars our customers might not have previously been able to afford. This fuels us to succeed and continue finding the best deals for our customers.
At Creditplus we work hard to simplify the process for our customers and ensure the design and usability of the website is easy to understand so that customers can easily follow every step of the process.
One of our key goals is ensuring anyone who is considering taking out finance is both informed and making the correct decision for their individual circumstances. At Creditplus, we focus on creating innovative tools that help our customers make these decisions, as well as comparing different finance options. Such innovative steps have allowed us to develop our Car Finance Calculator - which allows customers to easily work out how much they can afford - as well as being the first car finance company to run a quotation search to match customers to the correct lender whilst protecting their credit rating. Being innovative is key to our values; not only does it allow us to create beneficial tools, but also means we remain competitive and continue moving forward in the market.
If you require further assistance, our team of Customer Advisors are here to help. We're open six days a week - you can view our opening hours here - and we're more than happy to answer your questions.