We strive to provide the best possible service for our customers and we rely on your feedback to help us understand which areas we can improve upon and which areas we have excelled in. Here are a number of ways that you can review the service you've received from us.
Yes, we have a Refer a Friend scheme for customers that have completed a deal with us and want to recommend our services to their family and friends.
Once the person you have recommended completes a finance deal with us, you'll receive £50 worth of High Street vouchers which can be used at more than 120 different high street stores.
You'll receive a new £50 voucher each time someone you have recommended completes their deal so you can get an unlimited amount of High Street vouchers. Just contact your Customer Advisor or log into your Customer Area for more information. A voucher will be obtained if a customer has been in a committed agreement for 6 months or more.
We've signed up with the independent review site Trustpilot to allow you to tell others about the service you received from us. You can also leave us a review on Review Centre and on our Facebook page.
We respond to all of your reviews and are always very appreciative of the time that you've taken to leave us one. If you're picking your vehicle up from Creditplus you can also leave us a video testimonial. See the testimonials that have already been filmed on our YouTube channel.
If you require further assistance, our team of Customer Advisors are here to help. We're open six days a week - you can view our opening hours here - and we're more than happy to answer your questions.