Testimonials archive | 2007

See what our customers say about our service over the years.

Though we now use Trustpilot platform to get reviews from our amazing customers, we love to get feedback in any way we can. Take a look at the reviews sent to us below:

"I have just bought a car via Creditplus, and would just like to thank the staff who dealt with my application and sourcing the car, for their polite, efficient and friendly service. Nothing was too much trouble for them, they called back when they said they would, they kept me notified of all new developments, and never lost. Mandy - who underwrote my policy - bothered to take the time to explain everything to me and she did this with a wonderfully cheery attitude. Also, Michael who sourced my vehicle was efficient and always called me back. Between them they made the process of finding finance and finding a car an absolute pleasure. Congratulations Creditplus on putting together a team of professionals who really do know what customer care really means. I would certainly come back to this company again if I need to buy another car in future. Kind regards, Amanda Bishop."

From Amanda B , Received 25/01/2007
"I think that the customer service that you provide is very good. You have all been very helpful and professional. I am not sure how often you come across problems that were encountered, but it seemed that you tried your hardest to overcome these problems, especially during an office move. My particular thanks goes to Mandy, who was very persistent. Justin Tisbury."

From Justin T, Received 14/02/2007
"I recently applied for credit with Creditplus, but unfortunately I was unable to continue with finance. Even so I am writing to express my thanks and gratitude towards Martin who has spent the last week looking for the car I had my heart set on. He has been very very helpful and exceeded any expectations I had of Creditplus. I would say he is a credit to your company and I hope you give him the praise he deserves. I intend to keep in contact with Creditplus so that when I am in a better financial position I can again benefit from Martin's excellent customer service. I urge you to pass my thanks on to Martin and to reward him in whatever way you feel necessary. Thank you, Stacey Pender."

From Stacey Caroline P, Received 24/05/2007
"Hi Iain, I hope you don't mind me contacting you directly like this, however I have to tell you that the service I have received from Luke has been excellent, an absolute credit to your company. He has been 100% helpful at all times, and located an ideal vehicle, one which I had not previously considered, which I will collect tomorrow. He was able to find a much better vehicle, lower mileage, younger, and in better condition, with all of the right extras at a cost far better than I had hoped for. I cannot praise Luke enough, and wish him well in the future. Thanks again, Brian Graham."

From Craig Conrad O, Received 13/08/2007
"I would like to thank you (Simon in particular) for the great customer service at Creditplus. I found you to be incredibly honest, have explained everything in good detail, have given good advice and have made me feel at ease with purchasing my car finance. I have already recommended you to my husband - who collects his car today - and I will certainly recommend you to others in the future. It really makes a difference to deal with people like yourselves. Thanks again, Karin Burke."

From Karin Lyndsey B, Received 16/08/2007
"I don't believe there is anything Creditplus could have done better. I never thought I would be able to get a car loan. Through Creditplus I was able to in a fast and efficient turn around. It was unbelievable. I would definitely recommend Creditplus to my friends. Excellent car buying service! Thanks again, Ibitola."

From Ibitola Abimbola O, Received 01/09/2007
"Dear Rob & Iain, Thank you Creditplus for supplying me with such a lovely car! I was also wondering whether you could tell me what the scent in the car was called? It was in the ashtray - pink granules. It's a beautiful smell! Thanks, Tracey."

From Tracey Theresa J, Received 11/09/2007
"I've just taken delivery of the Zafira, very happy with it - thank you."

From Dave C, Received 13/09/2007
"Dear Creditplus team, I would like to thank everyone involved in my application for car finance to purchase my Vauxhall Zafira. Right from the start I knew Creditplus were the right company. I had a phone call from a lovely lady at Creditplus called Yvonne, who in no time at all told me that they could help me (thanks Yvonne). Then I got a call from Oliver Wood. He was fantastic! He spoke to me like a person (not like a child). He explained everything about car finance to me in a language I understood and didn't baffle me with sales talk. He listened to my wants and needs and understood me; it's hard to find a company these days that treats you that way. Anyway, I found the Vauxhall Zafira that I wanted, test drove it, Olly did all the paperwork over the phone with the dealer for me. Not being tied to the same company who is arranging the finance is a big plus, it gives you some freedom to look around yourself and pick the car you want. From start to finish only took about two weeks, everyone has been so helpful and I even got a courtesy call from the actual car finance company to make sure I was happy. I am happy - very happy indeed! Many thanks to all at Creditplus and Merry Christmas! Yours sincerely, Chris Palfreyman."

From Christopher John P Testimonial, Received 29/11/2007

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